CE Managers
Meeting
09-23-16
Compiled by
Yolanda Anguiano
Digital
Strategies: (Rick
Peralez & Manuel De La Cruz): The wireless network, public and OPAC2 side,
are fully operational. When experiencing wireless problems with library
owned equipment, report it to the help desk. The OPAC2 network is tied to
library laptops and desktops that are wireless. Report if customer owned
devices are still having wireless problems. Rick’s team is still
working on the staff side; HITS wants authentication required for connecting
staff wireless. Staff would log in similar to logging in to Windows/Outlook.
Rick also wants feedback on VOCERA. Is it working at your location?
Who is using it most? Central and Stella responded yes.
Rick
and Manuel spoke also about the new PC reservation system roll out. It
has been delayed until the current problems are resolved. They are
working with the vendor to help them understand the unique needs we have.
Please continue to report problems, and attach pictures of the issues to the DS
team and cc Laurie and Mary.
One
known issue is new library cards not working on the reservation the same day
that they register the card so Rick and Manuel suggested offering a guest pass
to those new library card holders. The library card will work for check
out but not for the reservation system. Printing batches of guest passes
was suggested. Call the Helpdesk for a walk through of how to print
batches.
CE Update: (Elizabeth Sargent)
Liz thanked
Dominick and Jenny for hosting the meeting and let everyone know that the
official opening of Jungman will be Thursday, October 13th at 10AM.
Full service hours will begin at noon. There will be an additional grand
re-opening celebration on October 15, for the public with food trucks, retro
games, an art exhibit and a cake celebrating the opening.
News from
around Customer Experience:
·
Kallie
Benes returned from her maternity leave Friday, Sept. 2nd.
·
Alief
had a successful grand re-opening on Saturday, September 10. There were
433 people in attendance with 113 families participating in the
activities. Congratulations were extended to the entire Alief team for a
job well done.
·
Robinson-Westchase
closed at COB Wednesday, August 31st. Liz thanked the Robinson
team for making it happen.
·
Chris
Arrowood is now assisting at Hillendahl as Acting Manager while Alma Avina
handles Ring.
·
John
Merullo is now at Central as Librarian III for Business Resources and
Periodicals. Craig is now Acting Manager at Vinson.
·
Vinson
added Monday hours as of Monday, September 12th to improve customer
service and be better aligned with the Multi-Service Center hours. If
other locations wish to reinstate their Monday hours and can do so with current
staffing, you can approach your Senior Manager and CE Admin will consider it.
·
Congratulations
to Acres Homes/Oak Forest for their successful Open Houses as well as Scenic
Woods. Maurina spoke and said it was a great way to re-introduce library
services to the community. They had 30 people attend at ACR and OAK had
81. Maurina also had a sign in sheet that she used to collect customers’
emails, so she could email them directly any ACR/OAK news.
·
Liz
had kudos for Hillendahl/Ring staff for staying calm in a difficult
situation. A banned customer created a disturbance at Ring. Staff
called police but the customer left before they arrived. Ring staff
alerted Hillendahl staff that the customer could be headed their way. The
customer did go there, so Hillendahl staff informed Ring. They were able
to redirect police to Hillendahl and the abusive customer was
apprehended. Communication was critical to ensure staff safety. The
customer is banned indefinitely from Hillendahl/Ring and we are working on a
possible system wide ban.
Employee
Discounts: Liz alerted
staff to a $5 City of Houston employee discount to Disney on Ice’s “Dare to
Dream” performances occurring November 9-13. Visit http://cohemployeenews.com/events-activities/city-nights for that and other discounts.
Pensions: There has been much talk about
pensions recently and on 9/16 around 2:42PM Mayor Turner released the following
message to all City Employees’ email addresses.
Dear City
Employees,
I want to let
you know that negotiators for the City, the Houston Police Officers’ Pension
System, the Houston Firefighters’ Relief and Retirement Fund and the Houston
Municipal Employees Pension System have developed Preliminary Points of
Understanding on a structural approach to long term, sustainable, defined
benefit pension reform.
From the
first time I met with representatives of all three employee unions at the start
of this year, there has been agreement to maintain defined benefit plans. The
plan announced this week holds true to that agreement. We will have fully
funded, secure, sustainable and affordable defined benefit pension systems that
our employees can rely on today and tomorrow. I know employees are anxious
to know how the plans are changing. There are different changes for each
pension system but they could affect one or more of the following: cost of
living adjustments, future benefit accrual rates and the DROP program.
For some
time, we have known we had choices to make regarding our employee
pensions. The current situation is straining our finances and putting at
risk our ability to meet our pension obligations in the future. We have
chosen to come up with modifications that will minimize adverse impact on our hard
working employees, especially the thousands of police, fire and municipal
workers eligible to retire today. We have to work it out here at home or
the state legislature will impose its will on us, which none of us want to
happen.
This week’s
announcement is the first step. There is still much more to do. The
negotiators will work out the specific language for more formal agreements over
the next month. Then there will be votes by the governing bodies of the
three pension systems, City Council and the state legislature.
I do not
expect our City employees to shoulder the entire burden for achieving financial
stability. Once we fix pensions, I will ask voters to repeal the revenue
cap that hinders our ability to keep up with the needs of a growing city.
No other governmental body in the state has such a restraint. It is bad
public policy, and it has to end.
I know how
hard each of you works to meet the needs of our residents. You deserve
certainty regarding your retirements. This plan provides certainty and
takes the pension issue off the political radar for good.
Bright Ideas: On August 26th around
2:08PM City employees received an email entitled “I want to hear your ideas!”
It announced the City’s bright ideas initiative.
Mayor
Turner wants to hear your innovative ideas about ways to save taxpayer dollars
and deliver increased value to our constituents. The City is prepared to fund
cost-saving ideas from City employees. The ideas should be innovative and
support greater efficiencies in the way the City does business. The ideas
need to be feasible and measurable.
To
submit your ideas, go to: http://brightideas.houstontx.gov. Take a look at the website for
inspiration and what kind of ideas the City is looking for. For any City
employee that submits an idea that is implemented and results in savings, there
will be a cash prize of up to $5,000.
Drug Test
Policy: Liz
reviewed Executive Order 1-12 “Amended Controlled
Substance and Alcohol Abuse”
and handed out a copy of the policy specifically relating to
Reasonable-Suspicion Testing. A manager can request an employee get drug
tested if they have a reasonable suspicion of drug use. She pointed out
that section 7.2.4 ends saying:
the
following Circumstances which constitute a basis for determining that
reasonable suspicion exists include, but are not limited to: abnormal or
erratic behavior, direct observation of alcohol or controlled substance use,
observing the physical symptoms of controlled substance and/or alcohol use,
including but not limited to glassy or bloodshot eyes, slurred speech, odor
emanating from the body characteristic of alcohol or marijuana,
uncharacteristic hyper/hypoactivity or hypersensitivity, poor motor
coordination and/or slow or poor reflex responses different from what is
usually displayed by the employee.
If a Manager
feels there is a reasonable suspicion situation going on with a staff member,
managers should immediately contact their Sr. Manager. The Sr. Manager
will get with Liz and they’ll discuss the situation with Mr. Weeks and/or Dr.
Lawson to determine what to do. Staff who experience side effects of
prescribed medication that causes one or more of the symptoms/behaviors
described above should declare their prescriptions upon review. The City
will still run tests but will check for the appropriate dosage to appear in the
results.
City’s
Leadership Institute Program (LIP):
The next LIP class started orientation this week. LIP was created to
implement a leadership and succession planning program that develops strong,
confident leaders in management and supervision at all levels in the City.
It’s an 8 month program and those in this year’s class from Customer
Experience are Marcia Cameron-Denton (ALI), Sylvia Espinosa (CEN), Billy Glasco
(GRE), Jennifer Myers (HEI), Helen Chou (CE Admin), and Laney McAdow
(HMRC).
CMC 2017: This year’s CMC theme is “Compassion in
Action”. Managers should’ve already submitted the name of their CMC
coordinator and the coordinators should’ve already attended training. Our
CMC goal is $50,000 in donations, 100% participation and an increase in the
number of “Above and Beyond” donors, or those staff who give 1% or more of
their gross salary. Last year we met all our goals.
The Online CMC Auction will run from October 10-21. It offers a variety
of items to bid on including lunch with a department director, Texans
memorabilia, and gift baskets. You can go to houstoncmc.org for more information regarding CMC
events.
The CMC Fall Festival will be at Central on Friday, October 28 from
11AM-2PM. Dr. Lawson has approved a 1 hour delayed opening for every
location except Clayton and Central. Administration wants 100%
participation from all groupings/locations by either entering the pumpkin
carving contest or sponsoring a booth at the festival. There is a $5
entrance fee for each event. Due to the festival, our CE Managers Meeting
will be shortened and take place in JIB Auditorium from 8:30AM-11AM. Liz
asks that everyone park at Lot H on that date. Laurie will send out more
details about parking soon.
Wellness
2016-2107: The new
Wellness program “Win for Life” began on August 1st. Remind
your staffs that they need to complete the health assessment by getting their
biometric results: blood pressure, total cholesterol, HDL cholesterol, height,
weight, and waist circumference by December 5th.
To
earn a $600 annual medical rate discount on your 2017 medical plan rate, you
need to submit your health assessment and also complete one of four Wellness
options by March 10, 2017. You can earn an extra $300 annual medical rate
discount if your covered spouse does their health assessment and a wellness
option, too. For the Wellness options, Option A, requires you earn credit
for preventive care activities between February 1, 2016 and January 31, 2017.
Option B: Coaching via Telephone, Option C: Onsite lifestyle management
programs and Option D: Fitness Tracker have a
deadline of March 10, 2017. For more information on the Win for Life program,
you can go to Win for Life.
Youth
Services (Kallie):
Volunteers are needed for LibroFEST being held at Central on Saturday, October
1st from 12PM-5PM. The event will take place on the
plaza. Several Hispanic authors and civic leaders will be coming.
JIB will have a special exhibit centered on Hispanic Heritage Month. If
interested in volunteering, send an email to Kallie Benes or Jennifer
Schwartz. Youth Services is also looking for volunteers for the SCREAM IN
on Saturday, October 15th from 5PM-10:30PM. The event will run
from 6PM-10PM. Attendance has been opened to 50 kids between the ages of
10-15. If you would like to participate, contact Rebecca Denham.
Volunteers will be allowed to park at Central.
Look
to the YS blog for requesting kits for your next youth program. They
have Very Ready Reading, Science Experiments, After-School Zone and Craft kits
to choose from. Please click on the link and complete the Google
Form. Don’t forget to include 2nd and 3rd alternate
choices, in case your first choice is unavailable. This is a great
resource when your youth services staff happens to be on vacation.
Kallie’s
team will be sending the kits out a week before the scheduled program.
Each kit contains enough supplies for 20 participants and has a list of its
contents inside. The only items staff will need to provide are scissors,
glue and tape. Please complete the survey in the kit after the program is
over. If needed longer, notify Kallie’s team. To return a kit, just
slide the return label that is under the top original “Send To” label and place
it in delivery. More information is available on the YS blog’s Kit
Section.
International
Services (Helen):
Helen thanked all staff for participating in the Go Vote! campaign. HPL
is collaborating with the League of Women Voters to get Volunteer Deputy Voter
Registrars who have been trained to help our customers register to vote.
Volunteers should be contacting managers to let them know when they will be
assisting. In order for the public to stay up to date on when they will
be available, enter the times as an event into Events Module. HPL – League of Women Voters Voting
Registration Calendar is
being updated daily by Helen and the LWV to keep staffs informed on which
locations will have on-site Volunteer Deputies.
Not
all requested time slots have been filled. This is the first time HPL is
participating, so if locations don’t have volunteers, please encourage
customers to register to vote using the usual “short form” or online. The
last day to register to vote is October 11.
HPL
is also holding a Voting display competition. At the very least,
locations should use the poster and flyers received this week and the
short-form registration forms in their display. If more Go Vote! Posters
are needed, please email Helen. Voter Guides will only be available the
week of October 15th. When managers set up their location’s
display, they should take a picture of it and send it to Saima Kadir and
Marjorie Gonzalez, or place them in the G: Drive /_Neighborhood library
Marketing/your NL folder. Staff should encourage customers to do hashtags
and increase traffic on the HPL social media accounts. The contest ends
on October 8th and the winner will be announced on Staff Development
Day. Early voting runs October 24th-November 4th from
7AM-6PM and Election Day is November 8th.
Helen has an International Services intranet page International Services. Staffs can find All About Your
Library Card, Library Rules, Passport Services, 10 Cool Things, and Community
Engagement documents translated in Arabic, Chinese, Spanish, Urdu and
Vietnamese that can be printed out.
Citizenship
Corners: if locations need more of the materials that USCIS provided for free,
contact Helen. She’ll be sending out order forms before the end of the
month. Helen envisions turning the Citizenship Corners into an
International Services Corner in the near future to be more inclusive.
She wants to begin citizenship classes lead by the recently trained staff over
the next six months.
Welcome posters with Mayor Sylvester Turner’s picture were distributed at the
meeting. Helen asks that managers post them at each of their locations
immediately. Press may come to look at them. Please place the
poster in a highly visible location. Jason Stephens is looking at a long
term solution for displaying it.
Commitments: (Derrick Spearman) Derrick trained his
staff on completing Sprocket work orders. He has worked on better
communication and is using read receipts for his emails and has staff using a
“tag” system when dealing with difficult customers.
(Alma Avina)
Alma is conducting more staff training, helping morale by bringing food to
meetings, and improving communication by revamping the staff blog. She is
conducting more one-on-one meetings with staff and following up on that
discussion. Some of the trainings she’s have been on e-readers, basic
reference, and Mango languages. Her team has already had a pot-luck lunch.
(Laney McAdow)
Laney has worked on consistency, communication, and facilities. She has
made staff more accountable for the information discussed in staff
meetings. She now sends out meeting agendas prior to the event and has
minutes taken for those meetings. She has raised staff morale by
providing food at meetings. She has also celebrated her team’s success,
made sharing information at her meetings easier and more approachable, and
built a team building activity into them. She has also created staff assignments
for every staff member, so they know each other’s duties and become more
responsible on how they plan to execute their tasks throughout the day.
Laney is also a building manager of an adaptive reuse facility and event
building. She attends monthly meetings with Mr. Weeks, SPACES, Special
Events and others to troubleshoot building issues.
Staff Appreciation (Laurie): The
guidelines for using staff appreciation funds were passed out. If your
purchase was less than $100 you should use a petty cash form. If it is
over that amount, you will need to do a check request with the check made out
to the store/vendor. You will need to use a tax exempt form for all
purchases. Receipts should reflect the exact amount of requested
reimbursements. If you have additional items to purchase, purchase them
separately. If you have questions regarding how to complete a petty cash
reimbursement, instructions are on the blog or you can contact Celeste.
For
check requests, please make sure the store or vendor is a City vendor.
You can check if they are a City Vendor here: City Vendor. If they aren’t one, speak to the
manager of the store and request that they become one. Then ask him/her
if they accept a city check from a third party, get a quote or receipt for the
items you wish to purchase, and submit the check request with the quote or
receipt to CE Admin/Attn: Celeste for signatures. CE Admin will make sure
it goes to Financial Services. It can take up to a week to get a check
issued. Once the check is received, purchase the items and give the
vendor payment. The final receipt needs to be returned to Financial
Services within 3 days. It’s important to speak with the manager because
pricing has to be fixed and cannot change. Laurie added that HEB, Pappas
and Jason’s Deli are popular City vendors. For more instructions on how
to handle staff appreciation paperwork, refer to the Guidelines which will be
posted with the minutes.
Notary
Service (Laurie):
Notary services began on Monday, September 19th at Acres Homes,
Central, Collier, Frank Express, Hillendahl, Johnson, Kashmere, Park Place,
Robinson, Smith, Stella Link and Vinson. If response for the service
increases in locations without it, additional sites may be added. An
announcement advertising this new service is on HPL’s webpage. The FAQs for this service will be posted with the minutes, blog and
on the Customer Experience department intranet page. The revenue from
notary services should be placed with the fines bag at the end of the
day. Laurie has purchased new lock bags for that purpose, but they
haven’t been received yet. She will also be sending an email regarding
what the City will do if you are sued stemming from a notary transaction.
The City will support you as long as staffs are following policy and doing the
best they can. Notary training can be found on the training portal under
the Library Function page.
Houston
Housing Authority Voucher Program (Mary): Mary thanked everyone for their help with the
Voucher Program. She has spoken to HHA and they report that 75% of all
applications have been done via mobile phone.
Sprockets
(Mary): Mary
reminded managers that they need to submit a Sprocket work order before
contacting CE Admin at x32707 to help resolve an issue. We will be
requesting the work order number and a description of the problem before we
address it with the necessary department. If you can’t do a Sprocket, due
to no power or phone, Mary or Celeste can do one for you.
If
you have an on-going issue, put it in your Facilities Checklist, give problem
details and dates. Mary is the liaison for SPACES and Digital
Strategies. She only needs to be involved if the problem is immediate or
on- going without resolution. Mary meets monthly with either Karrington
or Jason and goes over the building issues Managers report on the facility
checklist.
Landscaping
(Liz): Liz asks
that Managers and staff stop submitting Sprocket work orders for landscaping or
tree trimming issues. This isn’t handled by GSD; it’s a Parks Department
problem. The issue needs to be addressed via email with Karrington
Burnett or Enrique Boulouf with a cc to your Sr. Manager, Mary Wagoner and
Celeste. Please email Enrique and copy Mary and Celeste. Placing
these requests in Sprocket slows down the system because the work order has to
be passed on to different people before getting to Parks and
SPACES. Please share this with your staff.
Staff
Development Day (Laurie):
The committee is working on putting together the list for Central
Parking. Anyone who didn’t submit the survey will be assigned to Lot H or
need to take the bus/train or get dropped off. Anyone parking at Lot H
will need a pass. The Central Parking will be by list. Those
staffers who try to park at Central and aren’t on the list will be re-directed
to Lot H.
Monthly
Narratives (Laurie): Laurie
referred Managers to an email she sent on Monday, 9/19 regarding a change in
reporting monthly narratives. She wants managers to include comments in
the notes section of your statistics page. There is no need to include
full sentences and if there is nothing new to report, it can be left
blank. Special Collections and Central are to do this moving forward as
well. Liz will give them more direction later. These notes will
help everyone create a more concise annual report.
Buildings
(Mary): Old Young
will be closing Friday, September 30th at 5PM. New Young is
scheduled to open on Saturday, November 15. Liz or Laurie will be sending
out an email recruiting staff for the new Young within the week. They are
looking for staffs that are tech savvy and good instructors. There will
be a quick turnaround time with a deadline of Friday, October 7th.
Learning Link
(Fred): Learning
Link kicks off October 3rd. Accounts are already in Sirsi but
they aren’t ready to be used. If staff is registering a child for a My
Link card and he/she sees the duplicate account, continue with the
transaction. Children are allowed to have a full service card with
parental approval, but need to be informed of the fines and fees that may be
accrued on that card. Fred will be sending out FAQs soon.
Reports from
the Frontline: (Patrick, Paty, Pedro, Djuina)
Patrick: Stella had a retro gaming night. Jacob
Hornbeak brought in 6 tube TVs and 6 retro gaming consoles, such as Atari,
Nintendo and Sega Genesis, for customers to play. They had 14 people show
up for the program. He is going to reproduce this program at the Jungman
opening weekend event on October 15th. Kendall is going to
participate in Cigna Sunday Streets. This is a citywide program where
they shut down a few blocks of a major street, in this case Eldridge Parkway,
to allow families to come and walk and bike around. There will be vendors
and activities. This will be October 2nd, from 12PM-4PM.
Jungman is going to have Bedrock City Comics come out on the first Saturday
they are open to give out free comics to the kids from 10AM-1PM. Frank is
doing the after school meals program. They have given out all 30 meals
each day. Walter had a series of outreaches to the Neff Early Learning
Academy where they were able to talk to over 400 kids. Irene from
Southwest/Walter went to the Russian Theater Festival where she was able to
provide a Russian storytime to over 200 people. Meyer is doing some heavy
weeding to get ready to be tagged in mid-October.
Paty: Central had a groundbreaking for
the plaza renovation on September 6th. The first phase of the
renovation is underway. Lighting and storage will be added. The
plaza will have park hours. Central has had a few retirement and staffing
changes. Everyone is invited to Fred Mondrik’s retirement party on
9/30. It will take place in JIB Auditorium from 10AM-12PM. The CMC
Fall Festival will take place on all of Central’s public floors. The food
booths will be on the Concourse level and Program Place. The pumpkin carving
contest will be in the gallery area.
Pedro: Carnegie had a great Back to
School Bash. Many partners came and there was a great turn out from the
community. Hillendahl added an extra baby time to accommodate the growing
turnout they are having. Pleasantville added programs to accommodate
Kinder, 1st, and 3rd grade classes. The staffs go to them and the schools also
come to visit the library. After a couple of years of trying to get into
Roderick Page Elementary, Dixon has finally been let into the doors to provide
outreaches. We look forward to many more collaborations with the school.
Scenic Woods is having a Little Free Library build event on Saturday, September
24th. It is part of the Groomed for Literacy Initiative so
staffs are welcome to attend or help out. Congratulations to Oak Forest,
Acres Homes, and Scenic Woods on their great open houses. They were able to
plan and implement the events to show visitors what their library offers.
Thanks to Jose Santoyo for helping Acting Manager Drew Alvey with the Kronos
and HEAR plans for the Pleasantville/Tuttle staff. Also thanks to
Jennifer Myers and Alma Avina on creating HEAR plans for staff and addressing
staff issues on Kronos.
Djuina: Flores is having a Little Free
Library event on September 24. They are having their own Fall Festival on
October 27 with food, movies, and crafts. Looscan is having a Harry
Potter party on October 29. Montrose is holding another self-publishing
and series workshop. The original workshop had 8 stories published to the
series, and 4 individual stories published. Looscan and Montrose have
been using the Neatoscan on their book sale items. Djuina suggested if
you have book sale items in good condition, alert Melissa or Leonore and if
they agree, send them the items to use with the Neatoscan. Mancuso had a
Labor Day book sale, selling 16 bags worth of books. They are running out of
food at their after-school food program. They are slowly increasing their
box count and each time has run out. They are doing several outreach
opportunities with area schools and have also started going to Academy of
Accelerated Learning every other Thursday, to provide a storytime for the AM
Pre-k classes that are unable to visit the library. Housing Voucher traffic is
steady and they have an adult volunteer who has started to teach workshops on
Basic Personal Finances. Smith is getting good numbers for their after
school food program, as is Park Place. Voter Registration programs are on
Tuesday nights until 10/11. They are getting the collection ready for RFID
tagging in November. Notary services started on Monday. There is a
closing and opening date already set for Young. Stanaker staff attended
10 outreaches in September. They visited every elementary school in the
surrounding area. On September 26, they will begin their yoga classes
which will occur every Monday and Wednesday. On September 28, they will
begin a program for the mentally handicapped. Board games, movies,
library tours, and board books will be instituted at these programs.
Clayton (Sue): Clayton is celebrating Family
History Month in October. Sue passed out a handout listing all the
different events they will be having. There will be a Hispanic
Genealogical Society of Houston Day on Saturday, October 1st from
10:30AM-12PM. It will offer an introduction to genealogical research on
families of Hispanic descent. Clayton will also have an Open House on
Saturday, October 8th from 11AM-3PM. They will also have a
special Genealogy after Dark event on Friday, October 21 from 12PM-11PM.
For more details on the celebrations, you can look at their blog or the HPL
website. The handout will also be posted with the minutes.
In attendance: Helen Chou, Felicia Brisco, Mercedes
Mayne, Hellena Stokes, Melissa Hayes, Sara Pope, Melinda Campbell, Melissa
Gwinn, Kelly Patton, Jennifer Myers, Melissa Ryans, Jose Santoyo, Michelle
King, Nathan Stokes, Alexandra Drake, LeRoy Robinson, Angela Barratt, Tula
Gorden, Nhu Le, Craig Bertuglia, Richard Hurst, Tim Siegel, alma Avina, Edgar
Fuentes, Patricia Ogea, Christopher Patrick, Maggie Sepulveda, Drew Alvey,
Billy Glasco, Kitty Myers, Diane Doyen, Vanessa Gempis, Jenny Phengdara, Sylvia
Espinosa, Robert Lewis, Gary Lackey, Laney McAdow, Jennifer Sessa, Monica
Siboldi, Chris Arrowood, Fred Schumacher, Tara Hornbeak, Donnie Byrd, Erika
Cardoso, Virginia Williams, Karen Luik, Christy Chang, Shirley Singletary,
Cylenthia Hoyrd, Dena Melvin, Dominick Spinelli, Maurina Powers, Derrick
Spearman, Kallie Benes, Iona Joseph, Paty Bustamante, Sue Kaufman; Guest: Rick
Peralez, Manuel De La Cruz; CE Admin: Elizabeth Sargent, Laurie Covington, Mary
Wagoner, Patrick Atkins, Pedro Fonseca, Djuina Hammett, Leah Fraser, Celeste
Diaz, & Yolanda Anguiano
Next meeting will be in JIB Auditorium on
October 28th 8:30AM-11AM.
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